Regarding Self Pick-up

Self Pick-up is available at Supermama Store located at:

SUPERMAMA FLAGSHIP @ HENDERSON
213 Henderson Road, #01-01 Singapore 159553 (11am - 6pm from Monday to Saturday, closed on every Sunday)

Order will be ready for pick-up within 2-4 business days. You will be notified once your order is ready for collection.

Please collect your order within 5 days from receiving your "Ready for Collection" email.
*Any uncollected orders will be refunded.

Regarding Shipping and Deliveries

For Local Orders
Rates for local delivery (Singapore):

  • Orders below 5kg @ $20.00
    (Standard 2-4 days)

  • Orders below 5kg @ $35.00
    (Express Same Day Delivery for orders made before 4pm) 

  • Orders above 6kg - 20kg @ $30.00
    (Standard 2-4 days)

  • Orders above 6kg - 20kg @ $45.00
    (Express Same Day Delivery for orders made before 4pm) 

    Orders will be dispatch out on every Mondays and Thursdays.

    Standard delivery time will take between 2 - 4 working days.

    Under same-day express delivery, for orders made after 4pm will have their order delivered on the next working day.

    During busy festive season, we seek your kind understanding on any potential delays that may occur. For urgent gifting needs, we recommend using our self-pickup option, available daily from 11am - 6pm at our flagship store.

You may contact us at +65 9615 7473 if you wish to notify us when to receive your order.


For International Orders
All prices stated on this site are based on Singapore Dollars (SGD). If you would like to opt for international shipping, please kindly email us at info@supermama.sg with your order and full international address for a quote.

Frequently asked questions
What is the return policy?

Refund Policy
All sales are final as soon as you click the 'Order' button. Purchases will be charged to your credit card. You cannot cancel a purchase or receive a refund for a purchase. If your order is missing an item, contains a damaged product, or you have any other concern, kindly email us at info@supermama.sg within 3 days from the date of receiving your purchases. Please quote your order number for our reference.
Privacy Policy

All information collected is treated as confidential by Supermama. Your personal information obtained (Name, Address, Date of Birth, Telephone Number, E-mail Address, etc.) will be used for internal purposes only and will not be disclosed to any other third party without your permission. For additional information regarding Privacy Policy, please refer to Privacy Policy.
When will I get my order?

Orders will be dispatch out on every Mondays and Thursdays.

Standard delivery time will take between 2 - 4 working days.

Under same-day express delivery, for orders made after 4pm will have their order delivered on the next working day.

During busy festive season, we seek your kind understanding on any potential delays that may occur. For urgent gifting needs, we recommend using our self-pickup option, available daily from 11am - 6pm at our flagship store. You may contact us at +65 9615 7473 if you wish to notify us when to receive your order.
About Self Pick Up

You can only collect your self-pick up items from Supermama Flagship Store.

Our flagship store is located at 213 Henderson Road, #01-01 Singapore 159553 where we are open from 11am - 6pm Monday to Saturday (closed on every Sunday)

Order will be ready for pick-up within 2-4 business days and you will be notified once your order is ready for collection.

If you would like to do a self pick-up from our museum stores, please contact us at +65 96157473 for prior arrangement.
Do you do international shipping?

Yes we do!

If you would like to opt for international shipping, please kindly email us at info@supermama.sg with your order and full international address for a quote.

All prices stated on this site are based on Singapore Dollars (SGD).